George Tyson wrote: > Phil, > > The customer opened and pushed back the keycover further than you'd > placed it during your tuning. The middle hinge on the back of the > keycover pushed against middle C's backcheck. > You asked the customer on your cell phone to pull the keycover forward > slightly which solved the problem. George, almost word for word spot-on. The only difference is I went back, found the problem, realized that the center hanger support was the problem (on the backcheck..very good!), and moved it to the bass/tenor break area. I would not have realized this problem over the phone. Congratulations. You win today's prize which is...hmmm..let's see.....how about a Nossaman re-whatevered Steinway?!? Excellent work George. Ron, send him a 'A' ! -Phil Bondi(Fl)
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