phone diagnosis

[Joel A. Jones]

List,

It is a Monday  !

First thing this morning a call from a regular customer playing a C#.
  " Can you hear that low buzz when I play this note?" .  Well, no.
Play the lower C#.    "Yes, the buzz is there also".

Look far back inside for something on the soundboard.
"No,  I can't open the lid."

Charges $$$.   My lawyer charges for phone consult.

Or, is it good will?
No doubt I will be making a service call, so roll a few more $$ on the 
bill.?

How do you all view this situation?

Joel

Joel Jones, RPT
Madison, WI