Pricing

[Dean May]

As one who has called for many years I can tell that email scheduling is way
easier and faster. No playing phone tag, no interupting dinner, etc.

Dean

-----Original Message-----
From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org]On
Behalf Of James Grebe
Sent: Wednesday, January 26, 2005 7:58 AM
To: Pianotech
Subject: Re: Pricing


To me, that sounds like a lot more work than just calling and listening and
checking then to give a discount on top of that?
James Grebe
Piano-Forte Tuning & Repair
Creator of Handsome Hardwood Caster Cups, piano benches, writing instruments
(314) 608-4137
WWW.JamesGrebe.com
1526 Raspberry Lane
Arnold, MO 63010
BECOME WHAT YOU BELIEVE!
pianoman@accessus.net
----- Original Message -----
From: "Dean May" <deanmay@pianorebuilders.com>
To: "Pianotech" <pianotech@ptg.org>
Sent: Wednesday, January 26, 2005 6:47 AM
Subject: RE: Pricing


>I give a $4 discount if people schedule by email. I notify people by email
> and postcard when their piano is due (also on the 6 month anniversary of
> their last tuning)and offer a $4 discount if they schedule by email. They
> send us an email with 2 or 3 dates that work for them and an afternoon or
> morning preference. We send back a confirming email with their scheduled
> time. It works pretty well, 15-20 a month schedule this way.
>
> Blessings,
>
> Dean
>
> -----Original Message-----
> From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org]On
> Behalf Of Conrad Hoffsommer
> Sent: Wednesday, January 26, 2005 6:25 AM
> To: Pianotech
> Subject: Re: Pricing
>
>
>
> Harumph!
>
> As the resident apprentice curmudgeon, I've just _got_ to get in on this
> one.
>
> I _used_ to give discounts.   Quoth the raven, "Nevermore!"
>
> If I had customers who regularly repeated at less than a yearly basis,
> maybe I would...
>
> Years ago, I worked for a store which had so many different discounts that
> I needed a scorecard to keep which types/locations/frequencies got what.
>
> Guess what?       Some of them knew each other.
> Guess what else?  The ones which got the greatest discount frequently
> needed the most work.
> Third guess...    Which customers were the most appreciative?
>
> Would you discount your fee when you tune a piano with fewer than 88 keys?
> (I don't have any Bösendorfers in my clientele, so the opposite situation
> is moot for me)
>
> I give every piano the same level of service - my best.  If someone wants
> me to work on their instrument(s) they should expect to pay for what they
> get.
>
> Hard-hearted?  Maybe. I'm still told that I don't charge enough.
>
>
>
> Conrad Hoffsommer, RPT, MPT, CCT, PFP, ACS, CRS.
> Decorah, IA
>
> - Certified Calibration Technician for Bio-powered Digitally Activated
> Lever Action Tone Generation Systems.
> - Pianotech Flamesuit Purveyor
> - American Curmudgeon Society - Apprentice Member and Founder
>
>
>
> _______________________________________________
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>
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