So Dave... whatever came of this problem ? I am curioius to find out what you ended up with. RicB Piannaman@aol.com wrote: > Ric, > > The total keydip between top of keystroke and top of punching is > somewhere near 20mm, depending on how hard you push(not enough > punching to stop it). Before I inserted cardboard punchings, there > was probably a 10mm +/- gap between key and punching when the key was > depressed, once again depending on how hard one pushed. It feels > really odd. > > I am beginning to think that there is some structural > abnormality--damage from a fall, or unbelievably bad craftsmanship. > > I probably won't get back there until the new year. My curiosity is > getting the better of me. I want to make it right for the customers, > who are incredibly gracious and patient. They've only had the piano > for a year, and are fortunate to have a trade-up option and a warranty > from the store where they purchased it. > > Thanks for the use of your brain cells, > > Dave S. >
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