How to explain a pitch adjustment

[Piannaman@aol.com]

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Geoff,
 
That would work.  I'm used to Tunelab, which shows a different spike  for 
each string, but what you're suggesting is the same idea.  Tune one of  the 
strings to pitch, then bring it's two neighbors up and show the customer  where it 
ends up.
 
Dave
 
In a message dated 12/20/2005 1:45:10 P.M. Pacific Standard Time,  
thetuner@ivories52.com writes:

Dave --
 
I like the bicycle analogy. May not work  on some of those older folks but it 
gives me fuel to think about. 
 
I also like the show-n-tell approach. I'm  using PRCT. Is the idea to stop 
the rotation on, say, the right string, then  mute that right string and, say, 
the left string and stop the rotation on the  middle string and then go back and
 look at how much rotation is now showing on  that original right string? 
 
-- Geoff
 
 


-----Original Message-----
From:  pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On Behalf 
Of  Piannaman@aol.com
Sent: Tuesday, December 20, 2005 1:30  PM
To: pianotech@ptg.org
Subject: Re: How to explain a  pitch adjustment



 
Geoff,
 
I tell the customer that every time you pull a string beyond  a few cents, 
the neighboring string is affected.  It's easy to give a  graphic display of 
this if you have an ETD.
 
I will sometimes use a bicycle wheel analogy, pointing out that each  time 
you tighten or loosen one spoke, other spokes AND the rim are  affected.  
 
Most of the time I just say, "M'am, the piano's really out of  tune.  IN 
order for me to get it to pitch, I'll have to tune it twice  (or three times, as 
the case may be).  The first tuning is a  coarse tuning, meant to get the piano 
close enough to pitch so that it can  be fine-tuned."  I then point out the 
wear-and-tear on ears and body  that adjusting the pitch can cause.  
 
If the customer has their piano tuned per my recommendation,  I charge 
nothing for a pitch adjustment.  When customers  neglect their pianos, they should 
pay, not the tuner!
 
Dave Stahl
 
   In a message dated 12/20/2005 12:45:31 P.M. Pacific  Standard Time, 
thetuner@ivories52.com writes:

Greetings all  --
 
Many pianos need a  pitch adjustment prior to tuning. Usually because it 
hasn't been touched  in five years. Therefore, like many of you I'm sure, I 
frequently find  myself having to explain to customers what a pitch adjustment is, 
and why  their piano needs one prior to tuning. I have found that car analogies 
 often help when explaining things but I have not been able to come up with  
one that would help with a pitch adjustment. Even after explaining, as  simply 
as I know how, the relationship of the incredible string  tension across the 
plate and why it needs to be equalized before a  fine tuning will hold, I 
often feel like I'm coming off trying to  sell them something bogus. How do you 
people explain pitch adjustments to  your customers whose piano needs it so that 
they not only understand  what it is but why it's important that their piano 
gets one prior to  tuning?
 
-- Geoff  Sykes
-- Assoc. Los  Angeles




 





 
Dave  Stahl

Dave Stahl Piano Service
650-224-3560
_http://dstahlpiano.net/_ (http://www.dstahlpiano.net/) 

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