Alan,
I appreciate your posts! and that seemed to me like a fantastic letter. I probably
would leave the "tooner" bashing out, or at least minimize it. Since she is
familiar with your work and has been satisfied, maybe you could
just offer to help her find another piano technician if she
feels the need to change. Maybe just warn her that there
are some out there that would be poor choices and that their
poor tuning may be the least of her worries. You did well in
emphasizing the reasons that she should stick with you.
Belittling the "tooner" kind of diminishes the professionalism
found in the rest of the letter. IMHO.
Respectfully submitted,
Peter Lamos
Brunswick, GA
> I've included the letter I've prepared to send her , below.
> All comments welcome. Maybe
> Alan R. Barnard
> There are people out there who will take your money to fiddle with your
> tuning pins. We call them ?tooners.? One such person, locally, uses a guitar
> tuner and has no understanding, at all, about how pianos work or how to tune
> them, doesn?t understand tempered tuning, inharminicity, or what to do if a
> key doesn?t play right. When encountering pianos off-pitch like yours, this
> person either tunes and tunes?desperately trying to make it sound
> right?until they literally throw him out, or tells them their ?strings are
> shot? and they need a new piano!
>
>
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