Customer ethics--no more extras!

[James Grebe]

This is common.
I tell my clients that by the time you pay for the discounted service you
would have been better off to buy form the store , not the university sale.
James Grebe
Piano-Forte Tuning & Repair
Artisan of Wood
WWW.JamesGrebe.com
1526 Raspberry Lane
Arnold, MO 63010
BECOME WHAT YOU BELIEVE!
pianoman@accessus.net
----- Original Message ----- 
From: "David M. Porritt" <dporritt@mail.smu.edu>
To: <pianotech@ptg.org>
Sent: Monday, September 20, 2004 4:16 PM
Subject: RE: Customer ethics--no more extras!


> A local dealer here just had one of those mega-sales and a friend bought a
piano there (new).  Rather than get a free tuning, he got a coupon good for
a 50% discount on a ($100) tuning from a particular tuner.  I'm sure the
tuner is doing it for the 50% so the dealer is paying nothing for the first
tuning.  Is this common?  I'd certainly never heard of this before.
>
> dave
>
>
> __________________________________________
> David M. Porritt, RPT
> Meadows School of the Arts
> Southern Methodist University
> Dallas, TX 75275
> dporritt@mail.smu.edu
>
>
> ----- Original message ---------------------------------------->
> From: CChristus <chchristus@earthlink.net>
> To: 'Pianotech' <pianotech@ptg.org>
> Received: Mon, 20 Sep 2004 16:58:15 -0400
> Subject: RE: Customer ethics--no more extras!
>
> >One dealer I know uncrates new pianos upon delivery to purchasers,
obviously
> >not the same piano sold at the store.  This particular brand of piano has
> >always been known for its consistency/uniformity in manufacture, but
still
> >the piano has seen no "prep" in the field yet.  My guess is that, that
way
> >he can keep the already tuned pianos at the store and just incur one
> >discounted warranty tuning for that sale. (?)
>
> >Chuck C.
>
>
>
>
>
> >-----Original Message-----
> >From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On
Behalf
> >Of Phil Bondi
> >Sent: Monday, September 20, 2004 3:00 PM
> >To: ilvey@sbcglobal.net; Pianotech
> >Subject: Re: Customer ethics--no more extras!
>
> >David Ilvedson wrote:
>
> >>   Here is an un-prepped piano going to the customer's house.   I don't
> >> know if this still happens?
> >>
> >unfortunately, often enough.
>
> >Phil Bondi(Fl)
>
>
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>
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