Customer ethics--no more extras!

[CChristus]

One dealer I know uncrates new pianos upon delivery to purchasers, obviously
not the same piano sold at the store.  This particular brand of piano has
always been known for its consistency/uniformity in manufacture, but still
the piano has seen no "prep" in the field yet.  My guess is that, that way
he can keep the already tuned pianos at the store and just incur one
discounted warranty tuning for that sale. (?)

Chuck C.





-----Original Message-----
From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On Behalf
Of Phil Bondi
Sent: Monday, September 20, 2004 3:00 PM
To: ilvey@sbcglobal.net; Pianotech
Subject: Re: Customer ethics--no more extras!

David Ilvedson wrote:

>   Here is an un-prepped piano going to the customer's house.   I don't 
> know if this still happens?
>
unfortunately, often enough.

Phil Bondi(Fl)


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