Customer ethics--no more extras!

Avery Todd avery@ev1.net
Sun, 19 Sep 2004 15:39:35 -0500


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Dave,

>I've been self-employed nigh on 4 years now.  I have reached a point where 
>I have enough customers where I could get by without doing free tunings 
>for the couple of stores I still contract for, but I like to keep an 
>influx of new customers and new pianos.

Why do you give them free tunings??????

>My vow:  from now on when I do "free tunings," I will give only the 
>requested service, and I will charge for it accordingly.

I hope that doesn't include the dealer!!!!!!!

Avery  
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