Vertical Damper Lift Rail

[David Ilvedson]

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I solder those pins in...I would have to take the action to the=
 shop also...probably 1 hour to do the repair and then a service=
 call to install...at your very reasonable rates...$100?   The=
 problem, in his mind, is it only took you 15 minutes to install=
 the damper lifter rod...;-]

David I.

----- Original message ---------------------------------------->
From: Farrell <mfarrel2@tampabay.rr.com>
To: <pianotech@ptg.org>
Received: Thu, 21 Oct 2004 17:42:37 -0400
Subject: Vertical Damper Lift Rail

I repaired a vertical damper lift rail the other day. Typical=
 thing where one of three little steel L-shaped hookies that=
 pivots in a flange broke off. I just made the appointment to=
 re-install the rail and the guy asked me what the charge was. I=
 told him. He didn't sound happy at all. I am expecting.....=
 shall we say a difference of opinions? My question (before I=
 tell what my charge is/was) is how much time would you charge at=
 your normal hourly rate for such a repair?
 
I'm in Florida and rates are pretty consistent here with most of=
 the mid-west. I typically charge $60 an hour for on-site service=
 work and $50 an hour for shop work. And I think I gave him a=
 good deal actually.......
 
The piano is a recent model Kawai.
 
The tasks I had to do:
1 - diagnose problem (pretty fast on that one)
2 - remove action
3 - remove damper rail
4 - replace action
(I tuned the piano at this first visit - so no need to charge for=
 a service call specifically to remove the damper rail.)
5 - repair rail (make new L-shaped pin, drill hole in rod, epoxy=
 pin in place)
6 - service call to remove action, install rail, re-install=
 action (25-mile round trip - I wasn't scheduled to go out that=
 way for two weeks and the girl that plays the piano is active on=
 the piano and so she wanted it back together ASAP - so this was=
 a special service call to that area.)
 
Thanks for any input.
 
Terry Farrell


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