A-440, ethics AND the bod

[pianolover 88]

John,

I've seen your YP ad, as I'm sure you've seen mine; While advertising in the 
book more than pays my mortgage each month, you DO get "price shoppers" from 
the YP ad.  And yes, most of my work comes from referrals, and price is 
usually not even mentioned. again, I feel my fee(s) are reasonable, even 
though I charge MORE than some RPT's. But there's more going on than mere 
tunings.  On average, I have 2-3 actions in my shop per week, plus various 
rebuilding jobs mixed in every month or so. I know that you don't get 
involved with these aspects of piano technology, at least that's what you 
told me the last time I spoke with you at the SB Chapter.  For me,  it's an 
integral part of the business that not only generates substantial extra 
income, but adds variety to my work; but hey, that's just me. I wish you 
continued success in your carreer!

Terry Peterson



----Original Message Follows----
From: John Pasterczyk <jp@southbaypiano.com>
Reply-To: Pianotech <pianotech@ptg.org>
To: pianotech@ptg.org
Subject: Re:  A-440, ethics AND the bod
Date: Sat, 13 Nov 2004 20:48:52 -0800 (PST)

Not so Terry,

If I get one price shopper a week that is a lot.  Most
first time callers are from referrals and do not even
ask or care about the price.  I'm sure this is true
with you as well.

I do not see why you do not consider this price
reasonable in this market.  As many have said before
compare our prices and services to any number of
service people (plumber etc.)  I am charging a
completely reasonable price for the service I provide.
  And People gladly pay for it, no questions asked.
And as I've already pointed out, they subsequently
refer me to others because of the good service.

I do not disagree about the number of Quality
Technicians that charge less...I can also without
batting an eyelid name a handful of those.  I just
think they are short changing themselves.
Particularly with the cost of living being what it is
here in "La La Land".

Respectfully,

John Pasterczyk
Registered Piano Technician

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Date: Sat, 13 Nov 2004 16:16:39 -0800
From: "pianolover 88" <pianolover88@hotmail.com>
To: pianotech@ptg.org
Subject: Re: A-440, ethics AND the bod

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Good for you john, if you can get it. I just know
several "seasoned"
full-time top-line techs who are around $120-130. You
probably
experience
your share of the following phone inquiry reactions:
"Thanks, I'll call
you
back", and never do because they can and WILL find
plenty of high
quality
technicians who charge a more "reasonable" rate. I can
tell you that I
get
plenty of work year round, along with tons of
referrals and so on. This
is
not only because I'm good, but because I am charging a
reasonable rate.
My
typical first time call  results in $300-500 in work,
on average,
consisting
of Pitch raise and tuning, full cleaning and maybe
file and shaping,
along
with various other stuff the piano might need in the
way of repairs,
both
minor and major.
Terry Peterson


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