BHA Piano center

[Avery Todd]

Chuck,

Just curious. Do you know where BHA is located? Glad you/client got lucky.

At 07:20 PM 6/22/04, you wrote:
>Have one client who purchased a DC-7 (C7 with Disklavier) from them (BHA) 
>and was very satisfied with their pricing and after-sale service.  He 
>saved thousands buying through them instead of local dealer.  Further, BHA 
>covered the cost of buffing out the lid which got scratched in the move 
>and warranty tuning and service ("Service Bond", part of which of course 
>is paid to the dealer by Yamaha); they were easy to deal with on the 
>phone, and paid promptly.  Also, Yamaha Corp. very graciously allowed a 
>good deal of warranty work, bending over backward again and again to make 
>this buyer happy, even though the fellow purchased the piano "out of 
>territory".

Yamaha does have a tendency to do this. That's one of the reasons I like 
them so much!
Kawai is also one who usually "bends over backwards" to help a tech or a 
customer!

Avery