Old Uprights, gotta love em.

[Farrell]

This is a multi-part message in MIME format.

---------------------- multipart/alternative attachment
My post was addressing a "refurbished" piano. You indicate that you are =
addressing a "rebuilt" piano. I realize these two terms represent range =
along a continuum.

What is a refurbished piano? I consider a refurbished piano one that has =
had all broken things fixed and adjusted but no parts are replaced other =
than those necessary for "reasonable" function (most of the action is =
likely original and the piano has likely not been restrung).

In such a case, most of the piano is going to be 100 years old. IMHO, I =
could not feel comfortable offering any guarantee on such a piano (well, =
maybe five minutes).

What is a rebuilt piano? Well, we all know there is a wide range of =
definitions. But at a minimum, rebuilt implies that everything will work =
pretty well. If the action was not in very good condition, it would be =
replaced, the piano would be restrung, etc., etc. For a rebuilt piano, =
yes, I agree that one should be willing to offer some sort of guarantee.

At least in my mind, there is a huge difference between "rebuilt" and =
"refurbished". Rebuilt means anything that is significantly worn is =
replaced or fixed or whatever. Rebuilt means the piano should work quite =
well. Refurbished means you fixed that really bad things that prevented =
the note from playing, but most of the original parts are still in =
place. Refurbished suggests a decently functioning old piano with old =
parts. No way would I offer any guarantee on that.

Terry Farrell
  ----- Original Message -----=20
  From: Joe Garrett=20
  To: pianotech=20
  Sent: Thursday, July 15, 2004 9:44 PM
  Subject: Re: Old Uprights, gotta love em.


  Terry said: "A five-year warranty on a refurbished old upright? =
Hmmmmm. I'd be a bit
  uncomfortable with a five-minute warranty!"   =20

  Terry Farrell


  Terrrrrrry!
  Shame on you!=20
  Having said that, I would like to offer my guarantee, for all =
rebuilds, I do. It is: If there is any problem, on anything I worked =
on/repaired/replaced, I will fix it, to the customer's satisfaction, for =
free. The only caveat is if the piano has been mistreated/misused or =
subjected to poor environment. And, of course, I'm not responsible for =
normal wear and tear.   This guarantee is for as long as I am able to =
breath!<G>
  IMO, this is the type of guarantee that all should have. If you can't =
guarantee your work, then don't do the work. Yes, I have walked away =
from lots of potential "rebuilds", that, in my opinion, were not =
suitable candidates. (and that includes the client, ...not being =
"suitable".)
  There is one item I do not guarantee....Repair of a Cracked Plate.
  Regards,
  Joe Garrett, R.P.T.
  Captain, Tool Police
  Squares R I
---------------------- multipart/alternative attachment
An HTML attachment was scrubbed...
URL: https://www.moypiano.com/ptg/pianotech.php/attachments/0b/93/4b/94/attachment.htm

---------------------- multipart/alternative attachment--