This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment As a new piano tuner, I am learning a lot as I go and tune different piano's and typically I am tuning the older piano's and some new/better ones. This past Sat. I tuned a piano for a home that had a console that had never been tuned 'in a long time'. I warned them that I might break strings and that it will go out of tune quickly because of the condition of the strings and the piano itself. Well I was called back by the customer saying 'the piano is still out of tune and you must not have checked it before you left'. Before I left I told him, 'your piano is most likely going to go flat somewhat because it has not been tuned at all in such a long time (20+ yrs) and that it should tuned every 6 months. The piano was old and recently had some action work, but the strings looked old and dirty. I was careful not to break any strings and when I left it sounded good and the funny thing was the customer said it sounded good after I finished. It was not that out of tune, A440 sounded like it was between g-sharp and a, but not an entire half/step off. So, what do I do now? Has anyone been in my shoes before? Go back and do a 'free' fix it up tuning, or tell him, he has to pay for a 2nd tuning. Is this going to risk my reputation? He had the action done by another local PTG member and I am afraid that if I don't go back and 'fix' this, I am going to get that reputation and the other PTG member might tell others about the 'part time' tooner, which I do not want to be and this is why I joined the PTG, to get better. Any thoughts on this would be greatly appreciated. I thought the tuning was good, inspite of the condition of the piano and the strings. It sounded alot better, but I knew it was going to need another tuning soon. Any advice, thoughts? Thanks. Doug Renz Associate PTG member, Rochester, NY ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/1f/f1/a3/0b/attachment.htm ---------------------- multipart/alternative attachment--
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