Rebuild Sales Approach

Farrell mfarrel2@tampabay.rr.com
Thu, 29 Apr 2004 12:04:12 -0400


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I've been servicing a 1920s S&S L for five years. It plays like a truck, =
has loose tuning pins, dead bass strings, false beats and a dismal =
killer octave section. The owner knows the action is toast and wants it =
rebuilt. However, his wife has commented on how nice it sounds since Mr. =
Patchemup restrung (totally rebuilt, of course) the piano some thirty =
years ago. For some reason I am hesitant to try and sell the whole =
package - which it definitely needs if the piano is to perform like it =
should/could.

Any recommendations on how to approach this without sounding like a used =
car salesman?

He has already told me he wants to do the action after he moves this =
summer (to a condo on the bay - as in no $$ troubles here).

Thanks.

Terry Farrell
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