---------------------- multipart/alternative attachment I hit the wrong button earlier, and sent a message that wasn't complete. I=20 sent a corrected version but it didn't appear. Anyway, here's the complete=20 message. Not that it's so important, but I hate sending out a message that m= akes no=20 sense. Susan writes: > You have pointed out the problem yourself: the irritation you feel. If you= =20 > start from a feeling of adequate power over the situation, you will probab= ly=20 > find yourself putting up with minor noise, almost without noticing it. The= n=20 > when it is simply too bothersome, you put down your hammer, walk to the=20 > source, and ask them to be quieter. It's completely up to you when to do t= his, so=20 > you don't have to suffer long enough to get really angry. I think that the= =20 > anger comes from a sense of helplessness, which is a decision on our part.= =20 >=20 Well said, Susan, I remember a busy tuning day years ago, when the clock chimed twelve. It=20 seemed to take an hour. I was irritated at the customer for not noticing and= =20 turning it off. Then came an epiphany (in the sense of=A0 "a sudden percepti= on of the=20 essential nature or meaning of something" from the MW dictionary). If I can'= t=20 stop long enough to let the clock strike, what does that say about the natur= e=20 of my relationship to my business!! Ever since, every time the clock chimes=20 at a customer's house, I smile at the memory of the revelation, and take a=20 well-deserved couple of deep breaths.=20 Bob Davis ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/b5/07/f1/a4/attachment.htm ---------------------- multipart/alternative attachment--
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