---------------------- multipart/mixed attachment Greetings list members, All too often good news goes unspoken or unrecognized. Not this= time! Yesterday afternoon I called Renner and reported that I had a=20 damper action which was missing one complete lever from my order. I=20 expressed to them that this job needed to go out right away. To their=20 credit they over-nighted me one complete lever which I received before=20 12:00 noon today! This is quite an example of exemplary service. I thought= =20 you all should know! Greg Newell Greg's piano Fort=E9 mailto:gnewell@ameritech.net=20 ---------------------- multipart/mixed attachment--
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