Warranties

[Don]

Hi Wayne,

Warranties are in place to limit the liability of the seller/manufacturer.
Of course marketing departments take that information and turn it into a
"feature". 

The example that I heard was for a refrigerator. They are designed to keep
things inside them cool. If one is sold with no specific warranty then it
must continue to work "forever". Obviously a fridge will some day break
down--so the manufacture "limits" this by offering to service it for 5
years or some other time period. If, on the other hand, the client uses the
fridge as a pile driver--which is outside "normal" useage the "limited
liability warranty" is void.

At 05:18 AM 7/29/2003 -0700, you wrote:
>Can anyone fill me in on the basics of piano warranties?
>
>Still filling my new-tuner brain with trivia that needs answering because of
>customer questions.
>
>I've been told all you need to do is buy the piano and you then have the
>warranty.
>
>One of my customers said her salesperson said she needed to have it tuned
>once a year to maintain the warranty (guess it's like an oil change). Also
>can she hire any tuner?
>
>I think I know the answers to these questions but would like to her from
>y'all pros out there.
>
>
>TNX, Wayne...Sacramento
>
>_______________________________________________
>pianotech list info: https://www.moypiano.com/resources/#archives
>
>

Regards,
Don Rose, B.Mus., A.M.U.S., A.MUS., R.P.T.

mailto:pianotuna@accesscomm.ca
http://us.geocities.com/drpt1948/

3004 Grant Rd.
REGINA, SK
S4S 5G7
306-352-3620 or 1-888-29t-uner