Creative Truth-telling

Clyde Hollinger cedel@supernet.com
Wed, 16 Jul 2003 06:54:43 -0400


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Alan,

Good joke!  :-)  But you know that the customer will mangle the comment
and tell all their friends, "My tuner said this piano is just like a
Steinway!"

Alan wrote:

> Well you never want to put people down or trash talk the things they
> are proud of … but you don’t want to speak outright falsehoods either.
> The answer is Creative Truth-telling.
>
> An example: I was having a tough time tuning a recently imported
> Chinese-made grand piano. You know the trouble … you pull it up to
> pitch … you’re almost there … one more tweak … and bwooop it jumps up
> 15 cents … grrr … so you put a little back pressure on it and pound it
> down … it almost gets there … a little more pressure and ….. beeooop
> it drops 15 cents.
>
> Anyhow, it was reminding me of tuning a certain classic line of
> American-made pianos. Just as I formed that thought, the proud owner
> walks in and asks “So, how do you like my piano? I got a terrific deal
> on it.”
>
> “Well,” says I, “It tunes just like a Steinway!”
>
> Alan R. Barnard
>
> Salem, MO
>
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