I always take them up to A440, if at all possible. Mind you, not if it is just a little old lady, that just uses it for Hymns. I feel if a child is taking lessons, that the ear needs to hear the proper pitch, for future reference. Regards, John M. Ross Windsor, Nova Scotia, Canada jrpiano@win.eastlink.ca ----- Original Message ----- From: "Alan" <tune4u@earthlink.net> To: "'Pianotech'" <pianotech@ptg.org> Sent: Sunday, July 13, 2003 10:23 PM Subject: RE: lessons learned > Terry Farrell said: "... explaining why you want to charge them for TWO > pitch raises on that rusty 1915 Starr upright." > > To which I add: "And why we are going to tune it a little lower in pitch > than modern pianos. Rather than increasing the risk of breakage tuning > this here A to 440 cycles per second (Ouch. That Hz!) we will tune it to > 435. When this piano was built, that was a generally accepted pitch > standard and the piano was designed to be at that pitch, anyway." > > I think that I actually say this in a whole lot fewer words but, > considering it's me, maybe not! > > Alan R. Barnard > Salem, MO > > -----Original Message----- > From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On > Behalf Of Farrell > Sent: Sunday, July 13, 2003 7:30 PM > To: Pianotech > Subject: Re: lessons learned > > "But I think in the future I would consider explaining "a string might > fail" BEFORE doing a large pitch raise." > > ABSOLUTELY! I do it before ANY pitch raise on any piano. That will go a > long way toward explaining why you want to charge them for TWO pitch > raises on that rusty 1915 Starr upright that is 100 cents flat! > > On a newer piano and/or a small pitch raise, I will still inform them of > the risk of string breakage, but then also say that it is unusual for > strings to break on a newer piano like theirs - just to put them at ease > (even though you have put them on notice!). > > Terry Farrell > > ----- Original Message ----- > From: "Charles Neuman" <piano@charlesneuman.net> > To: <pianotech@ptg.org> > Sent: Sunday, July 13, 2003 5:26 PM > Subject: Re: lessons learned > > > > Mike Kurta wrote: > > > Hi Charles: > > > No, No, No, don't say those statements, don't even think that > way. > > > First and foremost, protect yourself by pre-conditioning the > customer by > > > educating him or her... > > > > Thanks Mike, > > > > That's just the kind of thing I was looking for. Would you recommend > > educating the customer in this way before doing just a tuning? Suppose > > nothing is broken (yet), and you fear that some elbows will break > during > > the tuning. > > > > I have successfully gotten through the "a string failed" speech, and I > > purposely gave a low price to replace it to show that I wasn't making > it > > up. But I think in the future I would consider explaining "a string > might > > fail" BEFORE doing a large pitch raise. That way, a customer CHOOSES > the > > pitch raise, fully knowing all the risks. Then I would feel more > > comfortable charging a more apropriate rate for a string replacement. > > > > Thanks for the tips. This is really helpful. > > > > Charles Neuman > > PTG Assoc, Long Island > > > > _______________________________________________ > > pianotech list info: https://www.moypiano.com/resources/#archives > _______________________________________________ > pianotech list info: https://www.moypiano.com/resources/#archives > > --- > Incoming mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.495 / Virus Database: 294 - Release Date: 6/30/2003 > > > --- > Outgoing mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.495 / Virus Database: 294 - Release Date: 6/30/2003 > > > _______________________________________________ > pianotech list info: https://www.moypiano.com/resources/#archives >
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