UNBELIEVABLE!!!!!!!!! Avery At 08:07 PM 01/13/03 -0700, you wrote: > > > David, don't go all wobbly on us now, buddy. You just got an overly > sensitive "artist" , and by the way, I agree perfectly with Wim's > assessment, and I'm sure the piano sounded just wonderful. If they > wouldn't let you work with the performer to bring it back to something > that would have made them happy, then they're just "nuts", and I wouldn't > worry about it too much. > I recently got a service order to set up a new Disklavier C2 in North > Scottsdale. (Think Beverly Hills). It seems that these people demanded > that the piano be delivered in the box. They just didn't want any piano > that had been on the floor, and they didn't want to come down to the shop > and watch it being uncrated, I guess. So I go up there, it's about an > hour drive, and the lady of the house comes out to greet me, from the > garage. She asks me if I can take off my shoes in the garage, and I say > "of course". She's not oriental, but if she wants me to leave my shoes in > the garage, no problem. When I walk into the house, it's all tile. I'm > starting to think; "what, I'm going to get her tile dirty?" > I get to the piano, and go to put my tool cases down on the tile, and > she says, "You can't put your cases on my floor, I don't know where > they've been." (OOhhh, starting to get scary here, says I. ) I also > have a nice table that I use to go over the regulation on, and I guess > the rubber casters are not Kosher either. > I usually have a cut down moving pad that I carry with me, but today, > I'm driving my Tacoma truck, so she finds some construction paper and I > put that down. I took the case parts off the piano, and go to put them on > the carpet in the sunken lower living room, and she says; "Don't put that > there, you'll leave dents in the carpet." Well, at least I don't have to > worry about her coming at me with an ax, she'd get blood everywhere! > So, finally we have it all worked out, I'm going over the action > regulation, pitch raising, seating strings, doing software updates, > calibrating the disklavier,,,,etc. etc. etc. > I finally get all done, I just want to go over the tuning once more, > and do a little voicing; it's a lively room, what with all that tile and > all those windows, but you know, after an hour drive and 3 1/2 hours of > working on her piano, I've got to get rid of some of that coffee that I > had on the way to the job. So I ask her, "May I please use a restroom?" > I can tell you, I've never felt such a sense of shock as when she > told me; "No, because then I would have to clean it, there's a > construction site about seven or eight lots down, and I think that I saw > one of those portable bathrooms down there." So I said, never mind, I'll > be done here in a couple of minutes. Finished a quick final tuning and > got the heck outta there. I would have been glad to have voiced it, but > you know, if you're that rude, too bad. > > I realize your experience was totally different, and that you're > taking it as a personal affront to your abilities, but from what I've > read, you seem to have more than enough confidence and knowledge to > succeed in whatever you do. Hey, we deal with people all the time, some > people go through a lot of techs mostly because they can't find anyone > who can put up with them. > > I hesitate to put my name to this, but I am > Kevin E. Ramsey >
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