Altenburg/Samick Grand action problems

[Wimblees@aol.com]

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In a message dated 1/4/03 12:22:51 AM !!!First Boot!!!, nelsong@SacCounty.NET 
writes:

> If you want to help your client try this: Bring two other techs with you to 
> the clients home and evaluate the piano. Give the client a written 
> statement of exactly what the problem is, all three techs sign the 
> statement and the client now has some ammunition that they can use to get 
> the ball rolling on their warrenty that the paid for.
> 

That might seem like a great idea. But whose going to pay the other two techs 
to give their professional opinions? The customer won't. Mike shouldn't. And 
the dealer certainly won't hear of it. 

Wim 

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