Associates only puzzler answer

[Tvak@aol.com]

In a message dated 2/13/03 9:07:39 AM, Piannaman@aol.com writes:

<< Was the felt on the bottom of the upstop rail pushing down on the keys?? >>

That didn't take very long.  Not much of a puzzler, I guess.  Yep.  The 
upstop rail was too low. Because there was so much lost motion, it didn't 
have any impact on the piano when I first looked at it.  Some of the keys 
must have been depressed but the lost motion compensated for the raised jack 
and the keys were never depressed enough to be visible from the key side of 
things: they looked level, before AND after.

My mistake was not paying much attention to things after I put the upstop 
rail and the key cover back on.  I did play the piano, and as luck would have 
it I didn't experience any problems.  Had I looked at the hammers, though, it 
would have been obvious, because several were raised off the hammer rest 
rail.  

Next time...I'll look at things one last time before I hurry out the door.  
Luckily for me, this client lives only 4 doors away from my house---the only 
client I have that I can walk to their piano.  

I admit to intentionally exaggerating the associate/RPT gap with tongue 
firmly in cheek.  When I wrote:

<<no RPT would ever be so stupid as to find himself having to return to fix a 
problem he should have been aware of on the first visit...)

I thought it was clear that this was said with a chuckle in my voice.  (I 
hate emoticons and refuse to use them, though one of these--->   ;)   might 
have made that clearer.  

On the opposite side of things, it certainly was not my intent to slight any 
associates, many of whom could teach us all a thing or two.  Perhaps I should 
have titled it, "Newbies only puzzler."

Oh well, next time...

Tom S