In a message dated 13/02/03 9:47:42 AM, dsmith941@hotmail.com writes: << "Atlas Shrugged" in particular, spoke to me both about excellence and about not being ashamed of making money. >> My Uncle Smitty once told me that I should charge what I want to but that I should always be worth what I charge. :-) Customer satisfaction is linked to our economic well being and we should recognize that......... If we are not making enough to be comfortable with what we do on a case by case basis (occasional freebies thrown in:) then we can not and will not give our best service to the customer....tis human nature and all the kibitizing about art, etc. won't change that. So to provide excellent customer service we should charge an appropiate amount that will allow us to live comfortably, or at least feel good about that call, and feel free to give our best at all times.....buttttttt "always be worth what you charge"! My view. Jim Bryant (FL)
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