Dear List,
I just wanted to send you a big thank you for your past discussions and
advice about price shoppers. I just got a call from an upscale Sr Citizens
home about tuning their piano which hadn't even been tuned since they opened
the facility 5 yrs ago. After asking the normal questions we got to price.
She immediately blurted out--"I've been quoted from --- to ---." The range
was $15-25 below what I normally charge. Remembering your strong advice I
replied the if she was price shopping I wasn't the person to do the job for
them because my price was higher than her "range". I then explained what I
would have to do to stabilize the piano and exactly what I would charge.
(This was hard for me because Jan was a slow month and I really need the
job.) Then she replied,"Well, you came recommended to us and asked more
questions than anyone else--for a few dollars it really won't matter." Yea
Three cheers for the Pianotech group advice!!! Before I reqd your various
opinions on price shopping I would have caved in and lowered my price.
Thanks to you I held my ground and got the job anyway.
Thanks again. Sherry
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