This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Hi Bob:=20 Long time no see. Hello to Gord. My first impressions of the Estonia pianos were very positive: a nice, = responsive action, with good transmission of tone, and less than half = the price of a Steinway. After several years, some of the pianos seem to have soft pins; that is, = probably too large a hole drilled in the pinblock for the size of pin. = One customer in particular I have in mind. After a couple of years, the = piano is not holding it's tune. Not having worked for that dealer, It is = difficult to determine whether the piano had established memory in the = store, before delivery. After several years, when one suspects the = truth, what does one do?=20 We should enquire if there is a warranty. If so, then the piano dealer = should be responsible to repin and/or fix the problem. Who is to say, on = the other hand, if the pins are not tight enough? So what if the = customer has to have it tuned at least twice a year? It would depend on = how bad it is. Every piano dealer must be allowed some artistic license. = If I tune a piano and some other tuner doesn't like it, am I = responsible? These problems arise when we deal with the unknown, that = is, a non-established company, with a non-established product.=20 I have had this problem before, with soft pins in supposedly = reconditioned pianos coming from used piano dealers. The trouble is, you = don't always know if it will hold its tune until the used warranty is = up.=20 I have been assured by the Estonia dealer the soft-pin problem has been = corrected. Kenny Finlayson, RPT ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/7a/53/d2/01/attachment.htm ---------------------- multipart/alternative attachment--
This PTG archive page provided courtesy of Moy Piano Service, LLC