In a message dated 04/02/03 11:17:55 AM, tito@philbondi.com writes: << Leave a letter >> No, leave a bill and say no more... If the customer contacts you they are a real customer, if not....... you are better off without them in your customer file. Of course the bill could contain a verrrry brief explanation of the need for the charges. Remember your time is the 'only' thing you have to sell and if you were peddling potato chips would you leave a full bag, that had been ordered, at the door without expectation of being paid????? My view. Jim Bryant (FL)
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