I subscribe to McAfee, and wish I could be of more help, but we get these little pop-up things that appear whenever we need to update virus stuff or software, and just one click makes the whole thing do whatever it needs to do. I don't know why you have to log in, etc. Good luck! Terry Farrell ----- Original Message ----- From: "Clyde Hollinger" <cedel@supernet.com> To: <pianotech@ptg.org> Sent: Monday, August 25, 2003 3:48 PM Subject: OT - McAfee download problem > Friends, > > I hope someone can help me, or just inform me if I have to pay McAfee > for advice. > > I got an email from McAfee which says in part, "Please upgrade > immediately! To access your new VirusScan features you must first > upgrade your software by downloading the new version." > > The McAfee log-in window is displayed first, asking for my email address > and password. When I give that information and click on the log-in > button, the same log-in window appears again, asking me to log-in. > Well, duh, I just did that! Yes, I checked, and I am using the correct > password. > > So I can't get any further than the log-in window. Any advice on what I > do now? I could call them, but I would feel cheated to pay them to fix > a problem they should fix without cost. Help! > > Regards, > Clyde Hollinger, RPT > > _______________________________________________ > pianotech list info: https://www.moypiano.com/resources/#archives
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