---------------------- multipart/alternative attachment In a message dated 8/14/03 8:36:13 AM Pacific Daylight Time, roger.j@sasktel.net writes: > Hi Dave, > Contact Robert at Samick he will give you the authorization > to do warranty work, He is aware of the problems. > > But first contact the dealer, he may be able to help. > > The principal problem is graphite that has been applied too thick. There was > a plating issue, but not that recent. > > The graphite has now been dropped from all Samick action parts. Products > that have all Renner parts will have a light coat of graphite on the cloth. > > I would respectfully suggest, that you not refer to the instrument as a PSO, > if you are looking for max cooperation. > Roger, Thanks for the input. Apologies for the PSO remark.... biting the hand that feeds one is never a good idea! I have dealt with Robert before, and I have a call in to him about this problem. He has been very helpful and has been quite prompt about sending parts out quickly. Thanks again, Dave Stahl ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/d2/dd/19/f7/attachment.htm ---------------------- multipart/alternative attachment--
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