>I can sympathize with someone held back by old hardware. I'm not so sure "held back" is the operative phrase here. More like forced upgrade at gunpoint in too many cases. Dear Sir, Enclosed is one purchase order (for your convenience), outlining your required monetary expenditure (time being another commodity altogether, and beyond the scope of both this document and most likely our tech support facility as well, which should be on-line real soon now) pursuant to your regaining the minimal function you had last week before our system upgrades rendered you obsolete. Please sign and return the enclosed PO, with appropriate payment, and we will ship you an upgrade kit enabling your potential use of some of the fine new features of our system, such as changing colors and fonts, and the automatic and entertaining display of colorful animated advertising and behind the scenes help-bots that work tirelessly keeping us apprised of your every keystroke via your cable or modem, so that we may better anticipate your product needs. To avoid future inconveniences of this type, please note the Power of Attorney box at the bottom of the PO. This ensures prompt automatic future upgrades as required for uninterrupted service. Check the box if you do not wish to participate in seamless future upgrades. Or you can do nothing at all and the handy help-bots installed with the last upgrade will order the upgrade(s) automatically. What could be easier? Looking forward to serving you often and for a very long time... Vlad, Marketing Director Ron N
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