Potential Customers

Avery Todd avery@ev1.net
Sat, 31 Aug 2002 23:27:22 -0500


Kevin,

That's one of the several reasons I accepted this university job I have now!
At least now I can pick what calls I want to service! Otherwise, I refer them
to a friend who's trying to make a living being self-employed. Sometimes, I
think about all those pianos I "could" service and make money on but then I
remember all those Grand spinets and other comparable pianos! I love my job!

Avery

At 06:23 PM 08/31/02 -0700, you wrote:
>     Alan, I was in that type of area once when I was just starting out. I 
> got tired of trying to educate people. Of course after the piano was 
> tuned they loved it, but when you call back after a couple of months for 
> the "regularly priced follow up to the 100 cent pitch raise" tuning, many 
> of them would tell me "It still sounds fine".
>     So, I just figured that that particular area had no use for a piano 
> technician, and indeed didn't deserve one, and I left. Life's too short 
> to have to struggle on neglected instruments 90% of the time, plus you 
> don't really get to develop your skills too much beyond the "repair it, 
> it's broke" level.
>     Hope my experience doesn't parallel yours too closely, but it sounds 
> kind of familiar to me. One of my best tech friends here worked in 
> Kentucky. He said it was a constant string of neglected spinets, so he 
> got out too.
>
>
>>----- Original Message -----
>>From: <mailto:mathstar@salemnet.com>Alan R. Barnard
>>To: <mailto:pianotech@ptg.org>pianotech@ptg.org
>>Sent: Saturday, August 31, 2002 2:47 PM
>>Subject: Re: Potential Customers
>>
>>Terry Farrell asked me, with regard to my Potential Customers post:
>>
>>"Are you trying to increase your servicing volume?"
>>
>>The answer is YES. When I ventured into this business (2 1/2 years ago,
>>Potter Course) I never had a hint that the vast majority of people--at least
>>in rural Missouri--have no idea, whatsoever, that their piano is out of tune
>>and/or don't care. Even churches will go for years without a tune!




This PTG archive page provided courtesy of Moy Piano Service, LLC