I recently tuned a 5 yr-old Samick console. The owner previously moved the piano about a year ago (with the help of 3 others). I don't know how they moved it. I noticed that the top octave and a half was about 4-5 mm lower than the rest of the keyboard and a few keys throughout the keyboard were also lower. Is this common after a move? AND Is it common for a whole set of keys (in this case an octave and a half) to slip that low on a 5-yr. old piano? AND If this problem is not common, does this particular brand have this problem? I'd appreciate any feedback on this matter, Jay Piano Technician / Teacher - 5 yrs strong!
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