In a message dated Wed, 20 Mar 2002 7:26:29 PM Eastern Standard Time, Phil Bondi <pbondi2@comcast.net> writes: > I have, as I'm sure most of us have, encountered this and have been faced > with cost vs. the point of diminishing return. > > 3 years ago I was asked to tune a very nice Kawai Console for a very nice > elderly couple. She also told me that a few of the keys were sticking when > she pressed the damper pedal. > > When I arrived, and upon a breif inspection, I saw that approx. 2 dozen > hammer heads were coming unglued from the moldings. The ones that were > coming loose from the bottom molding were the ones hanging up on the > dampers, causing the notes to 'stick'. > > There was also evidence that the previous tech had attempted to secure loose > hammer heads with glue and thread. I showed her what was happening, and > explained that attempting to glue and clamp these hammers was possibly a > waste of my time and her money. I told her how much it would cost to replace > the full set of hammers, and of course that was too much money, so she asked > me to do my best in trying to glue and clamp. > > This summer I will be replacing the hammers. All of a sudden it's not too > much money to replace the hammers..and I'm pretty sure their income is > pretty fixed. I also pointed out to her that this piano was very worthy of > replacing the hammers and that she would be very pleased with the results. > > This is an instance where I felt pretty sure that these people weren't going > to go for the complete job. The instrument is worth the investment. > > ..then there's the other unmentionable instruments that are family heirlooms > and it hasn't been tuned since Aunt Sophie was a little girl, but now little > Bobby is banging around on it and the family heirloom needs to be tuned. In > a case like this where I see hammer heads coming unglued, I point it out to > them, tell them that whatever I do to try and remedy the situation has no > guarantee, do my best with CA and spring clamps, and call it a day. If > little Bobby starts to take off and show a real interest in the piano, the > family will come up with the money for a real instrument, otherwise it's > destined to continue to be a picture holder. > > ..so Richard, I agree. > > Phil Well said Phil, as I said earlier evaluate both the piano and the customer. What I don't agree with is when people speak in absolutes such as it is always wrong to glue exploded hammers or that the scenario of "poor little johnny who's parents cant afford a real" piano is almost always false. David Koelzer DFW
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