Fees

[Farrell]

One thing about charging by the hour - or for a block of time - is that it should tend to get the customer out of your face and let you get on with your work! I generally enjoy the occassional banter I have with my customers (actually, I often REALLY enjoy it), but every once in a while, I wish I had a big roll of duct tape to quiet them down!

Terry Farrell
  
----- Original Message ----- 
From: <HazenBannister@cs.com>
To: <pianotech@ptg.org>
Sent: Saturday, March 16, 2002 10:51 PM
Subject: Re: Fees


> Hi list,
>   I think that what is better for one , may not be for the next guy.I think 
> for myself,it works better for my customer to know what a particular job will 
> cost,instead of wondering how long it's going to the take.They might wonder 
> if I'm as fast maybe,as the next guy.I could see someone sitting over me 
> ,thinking ,how long is this going to take.If I tell them to regulate an 
> action will cost $350,then they know where they stand,and it matters not how 
> long it takes.But if we treat our cutomers fairly,I think any way we explain 
> it will work.My customers have the upmost respect for not only my work,but my 
> opinion.
> Good tuning & pricing
> Hazen Bannister
>