Everyday somthing new

[Greg Newell]

Bill,
    Has the customer been wiping down the strings to keep that new piano
look? You may want to ask a leading question or two to see if anything that
could leave a residue or any such thing was used. I can't think of any other
reason that strings would go dead on that young of a piano.

Greg

Bill Pillmore wrote:

> Maybe someone can explain this.  I went to a customer today to give a
> second opinion on restringing the bass section of her 20 year old 5'1""
> Kawai grand.  What I found was the whole bass section was dead as a door
> nail.  My first inclination was the bass bridge was coming unglued but
> there was no indication of this. (The bass bridge where it is glued is
> mostly under the plate and out of view.)  Putting pressure on the bass
> bridge seemed to show it was intact.  The customer said after a normal
> tuning from her regular tuner, the strings seemed to go dead.  The
> technician after referring to a colleague twisted the strings and she
> thought they sounded better for a day or so but now he is saying the
> bass section needs to be restrung.  Although there is little bearing
> there is some.  I tuned down a string made sure it was seated on the
> bridge, messed around scratched my head, and retuned the string.  It
> bounced back to life and two or three other strings did the same.
> Before getting further involved I thought I might want to think about
> this for a day.  I have never seen anything like this before.  Any help?
> Bill

--
Greg Newell
mailto:gnewell@ameritech.net