Retailers - is there a remedy?

[Farrell]

Unless, of course, she is willing to pay you to fix the piano! Then go there and be a hero!

Terry Farrell
  
----- Original Message ----- 
From: <bases-loaded@juno.com>
To: <pianotech@ptg.org>
Sent: Sunday, March 10, 2002 7:24 AM
Subject: Re: Retailers - is there a remedy?


> List -
> 
> Thanks for the many replies to this unfortunate situation.  It is
> interesting to note the varied approaches we all take to the same
> problem.  
> 
SNIP
> 
> My policy has always been to get involved ONLY when absolutely necessary
> in situations like this, and when I have been asked/authorized by the
> dealer to make the necessary repairs.  Until then, I don't consider this
> my problem, and think it is up to the owner and dealer to find a
> solution.  Color me Consultant, until things change.
> 
> Thanks again for the many shared thoughts.  I will post the results of
> the impending battle when things get resolved.
> 
> Mark Potter
> bases-loaded@juno.com
>