Another heater bar without a control...

[Keith Roberts]

The testimony of the techs on this list is enough of a study of whether the
product works. How long have you been following the list?
     How do you figure DC should be held responsible for misuse of their
product? If a tech ruins a set of hammers trying Downey fabric softener on
them, is Downey supposed to replace the hammers? I don't get it.
    Keith R
----- Original Message -----
From: "Matt Wynne" <rustraze@optonline.net>
To: <pianotech@ptg.org>
Sent: Saturday, July 27, 2002 6:50 PM
Subject: Another heater bar without a control...


> Well, add one more to the list!
>
> I can't count the times I've shown up at a new customer's house and found
> this scenario.  The previous tech installed a heater bar with no
humidistat
> and not even any instructions to the customer to unplug it in the
> winter.  It even has a label stating not to use without the control.  I'm
> not a big fan of these systems and I believe that Dampp-Chaser, et.al.,
can
> be held liable for damage to pianos caused by misuse of their
> products.  I'm aware that there is a DC muckity-muck who subscribes to
this
> list so, I put these questions out there:
>
> 1)  Why don't they manufacture heater bars with keyed plugs that will only
> plug into a humidistat - not an electrical outlet?  The warning label
> obviously doesn't cut it.
>
> 2) Is there any INDEPENDENT study published that backs up the claims that
> are made regarding these system's supposed beneficial effects on
> pianos?  When I say independent, I don't mean a study paid for by
> Dampp-chaser.  The company has a vested interest in the results and would
> not publish a contrary report.  I also don't mean a study performed by
> techs who are proponents of the equipment.  They has a similar vested
> interest as well.
>
>
> Any takers?
>
> Matt Wynne
>
>