This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Hello Marcel, You are correct in that the H3 Humidistat requires removal when there is a problem with the LED panel. When we introduced the H3, a more sophisticated design required more connections between the lights and the Humidistat. We could not find and still can't find a connector that has the reliability and low failure rate necessary for us to place such a unit under our 5-year warranty. We do not want to sacrifice reliability simply to achieve easier removal of the light panel and probes. With this in mind we can repair the unit here at the factory for a nominal charge. Since you are in Canada this would be time consuming. I can likely arrange for some sort of exchange that would better meet your needs if you would contact me directly at roger@dampp-chaser.com. Sincerely, Roger Wheelock, VP Dampp-Chaser Corp. -----Original Message----- From: owner-pianotech@ptg.org [mailto:owner-pianotech@ptg.org]On Behalf Of Marcel Carey Sent: Wednesday, January 16, 2002 6:54 AM To: pianotech Cc: Caut@Ptg.Org Subject: Dampp Chaser LEDS Hi List, some students at the college where I do subcontact have broken the low water light on two dampp chaser units. I don't think this is an accident because the light is in between the two others. Now, before with the old low water warning light, we could just unplug it and replace it. Now with this newer model it seems it's all connected to the humidistat (this model has the smart pads). Have any of you have this problem? Is there a way to replace just the broken LEDS? This is the period we need the system most. I don't feel comfortable sending the whole thing for repair (plus it is an almost complete install & desinstall). Is anyone has suggestions, they are welcome at this point. Marcel Marcel Carey 2852 Dussault Rock Forest QC J1N 2V6 (819) 564-0447 mcpiano@globetrotter.net ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/12/cc/dd/14/attachment.htm ---------------------- multipart/alternative attachment--
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