---------------------- multipart/alternative attachment In a message dated 1/10/02 2:39:12 AM !!!First Boot!!!, sid@sover.net writes: > Yesterday it was a seventy five year old upright which was more or > less functional except for the bass bridge... Serious crack along the lower > pins, looked like tuning might be stable enough if additional string tension > didn't exacerbate the problem. Still enough side bearing on the upper pins > that it didn't sound horrible. Average pitch around fifty cents flat. > These people can not afford even an epoxy job (of witch I still am not > convinced). > > I have been fearlessly doing 150 cent pitch raises for years, but in this > case advised to leave piano flat and save money towards new piano. Was I > shortchanging my customer? > > > This concept that ALL pianos HAVE to be at 440 is ridiculous. I think we have to consider the piano, and the customer's ability to pay. A piano doesn't have to be perfect to satisfy us. What is also important is our consideration for the customer. Before we make any attempt at making a piano perfect, we should asses the economic condition of the customer. I get the feeling some of you take an approach that how well you can make the piano play and sound is more important than the customer's ability to pay. I am not saying we should do the best job we can, but before doing any work, we need to get the customer approval. As I mentioned before, if the customer insists on doing the pitch raise, and making the repairs, I take a soft sell approach. I evaluate the economic condition of the customer by making some inquiries about their life. Nothing personal, but sometimes a simple question about what she does for a living, what her husband does, etc., will tell you a lot. Yes, Greg, a piano sounds great up to pitch. But is it worth it to relish in how good the piano sounds, when the customer had to sacrifice buying food, or clothing? Wim ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/ad/ac/a2/50/attachment.htm ---------------------- multipart/alternative attachment--
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