I will be voicing a 15 year old mid-sized Yamaha grand in a couple weeks. I am very much a beginner in voicing. The owner complains that it is "not as mellow as it was before". I'm looking for any general do's and don't regarding Yamaha hammers. I will likely be using some light steaming as a first step aimed at general brightness reduction. The owner also complains of the "upper register" being quieter than the rest of the piano. I asked if it was most noticeable in the 5th or 6th octave. She said yes. So I realize this may largely be a soundboard problem, and I will measure soundboard shape and downbearing to evaluate that. But even if it is a soundboard problem, I doubt she is ready today to put in a new board. What if anything can be done to at least partially improve this area. Thanks for any guideance. Terry Farrell
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