This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Is the weak pinblock problem still a common occurrence in new = Samick-made pianos? There was a time a few years ago when Samick = quickly sent oversized pins to any dealer reporting loose tuning pins on = one of their fine pianos. Hi Everyone! Recently I had that enlightening experience of tuning a brand new Kohler = & Campbell KIG-47 that had a pinblock so weak that it was difficult to = set the pins. Sorry, I didn't take any readings this time around, as I = didn't want to alarm the customers until I've had a chance to talk with = the dealer and possibly the manufacturer. (The customers were intrigued = by the tuning process and watched over my shoulder the whole time.) My = guess is that the torque readings would have been about 20 in/lbs or = less, right on the edge of not holding at all. [Now for a little steam discharge ...] This piano was from a = theoretically reputable dealer. The dealer promises that all pianos are = pre-tuned before delivery. So why wasn't the loose pin problem reported = to the dealer ... and/or why didn't the dealer do anything to correct = the situation before delivery? Yes, the dealer received a written = report from me about the condition of this piano with the bill ... and I = hope they are sufficiently embarrassed about the problems being found = after the delivery. Has anyone dealt with Samick on warranty issues lately? Is there anyone = there known to be responsive to the concerns of the field technicians? = I've not had any luck with them since Dean Garten left. Z! Reinhardt RPT Ann Arbor MI diskladame@provide.net ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/f3/11/d0/a8/attachment.htm ---------------------- multipart/alternative attachment--
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