This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Ooooh, this could be a juicy topic! Hi Everyone! Who is to decide what the "optimal" tone is for a given piano? It's a common occurrence -- the customer doesn't want the voicing = touched or tampered with in any way and we're driven crazy by the = possibilities in the name of optimal tone. So ... how does one go about = enlightening the customer on this matter without intimidating them, = leaving them with the impression that there is something fundamentally = wrong with their piano or that the work we did (such as replacing the = hammers) was somehow substandard? Z! Reinhardt RPT Ann Arbor MI diskladame@provide.net ----- Original Message -----=20 From: Erwinspiano@AOL.COM=20 To: pianotech@ptg.org=20 Sent: Saturday, August 10, 2002 10:36 AM Subject: Re: Baldwin hammers Hi Ray=20 I say this with all due respect. While I'm aware this = happens and I guess the customers is always right since as it is there = piano, but that doesnt' mean the piano was producing its optimal tone. = It may mean that the raw hammer was producing a better sound than what = wa heard before and had they trusted your judgement a bit firther they = would have had something perhaps even more thrilling. I wonder if the = treble is by now producing the sounds of shattering glass or perhaps if = you got a softer set of renners as I did years ago. These are quality = hammers but the ones I've seen in recent years always needed voicing = especially in the money notes(5 and 6 octaves) Do you know if the client is still ecstatic? Best-----Dale I replaced the hammers on a similar Baldwin a couple of years ago = with Renner. The client was ecstatic with the results, and wanted no = further voicing at all! Ray T. Bentley, RPT Registered Piano Tuner-Technician Alton, IL ray@bentley.net www.ray.bentley.net ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/98/0f/83/9f/attachment.htm ---------------------- multipart/alternative attachment--
This PTG archive page provided courtesy of Moy Piano Service, LLC