Michael: I never, never, ever enter a house unless the client is home. I will not place myself in a position to be suspect for robbery or damage to the clients property. Therefore, the client must be present for me to help them and I always like for the customer to hear the piano and offer their "blessing" for a great job. I find that many customers like to showcase their talent so I ask them to play for me following the tuning. If they don't want to perform, then I play the piano for them. A little P.R. work goes a long way toward a long standing client and the little concert lets me know if they are happy with the work. Tommy Black Decatur, Ala.
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