I have been gratified to find many respondents on this issue that do not normally charge for pitch raises. (And I thought I was the only one.) I also find that the block of time I schedule for a routine service call is sufficient either for a good tuning or a pitch raise and a fair tuning. Since it is the same time in my day, I charge the same for each. Many customers are extra grateful to see "pitch raise - N/C" on the invoice. I feel this policy frees me to do what is best for the customer and the piano without having to go "sell" it. Dave Foster _________________________________________________________________ Chat with friends online, try MSN Messenger: http://messenger.msn.com
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