In a message dated 15/04/02 11:04:18 AM, davidlovepianos@earthlink.net writes: << There's no way to have an estimate that covers all possible contingencies, that's why it's an estimate. >> David, et al; Interesting watching some of the takes on this thingee so far. What I provide my customers is a 'quote' not an "estimate"....let me explain: A quote means that I will perform the stated work for such and such a figure..that figure is firm and is based on my judgement from my thorough examination of the piano beforehand. As some have said there might be things show up during or after teardown...I recognize that>.... The way I protect myself, and my customer, is by adding the folowing phrase: " This quote covers only those items specifically mentioned and any additional work will create additional costs to the owner, after owner approval." Of course for this to be effective the 'quote' must be comprehensive and complete, i.e. no nebulous terminology such as 'rebuild the action', 'restring the piano' rather it should spell out 'exactly' what is going to be done under the quote. The next question is......do I nickel and dime the owner to death?...no not at all. I willing cover those 'minor' things that pop up during a rebuild it is the 'major' stuff, like powder post beetle infestation of the tenor bridge which is undiscovered until after tear down that gets an extra charge................ My view. Jim Bryant (FL)
This PTG archive page provided courtesy of Moy Piano Service, LLC