Yamaha service bond

[Kevin E. Ramsey]

        Actually, what I have  probably predates the card. I have a sheet of
instructions for completing the Service Bond. It's probably circa 1985 or
so, but I don't think that they've changed things that much. I'm sure we'll
hear if they have.
    I'm just going to have to type it out and post it to the list, but I may
not be able to do it for a few days, because I have company coming tomorrow
for the weekend.



Kevin E. Ramsey
ramsey@extremezone.com
----- Original Message -----
From: "Lance Lafargue" <lancelafargue@bellsouth.net>
To: <pianotech@ptg.org>
Sent: Thursday, June 21, 2001 1:33 PM
Subject: RE: Yamaha service bond


> Dave Clark Kevin,
> I've seen the card you're talking about and a salesman briefly described
it
> to me a couple of years ago, but when I called Yamaha (I won't say who)
said
> they had never heard of such a thing and acted like I was nuts.  So, who
> pays for the "free" tuning and who pays for the "service bond"?  Does
dealer
> pay for both and Yamaha reimburses?  Thanks,
> Lance Lafargue, RPT
> Mandeville, LA
> New Orleans Chapter, PTG
> lancelafargue@bellsouth.net
>
> -----Original Message-----
> From: owner-pianotech@ptg.org [mailto:owner-pianotech@ptg.org]On Behalf
> Of Dave Nereson
> Sent: Thursday, June 21, 2001 2:12 AM
> To: pianotech@ptg.org
> Subject: Yamaha service bond
>
>
> to Lance Lafargue:  I worked for a Yamaha dealer in the 80's and we
> routinely did Yamaha Service Bonds.  First, new Yamaha piano owners got a
> "free" tuning with purchase of the piano, then 6 months later, got the
> Service Bond.  There was a Yamaha-issued card you took with you, which had
> the procedure on it, which you checked off as you went, then upon
> completion, you signed it, got the piano owner's signature also, and the
> dealer returned them to Yamaha.
>     I think they much preferred that the technician had attended the
Little
> Red Schoolhouse service program in Buena Park, CA.
>     It consisted of mainly screw tightening all around the piano, and all
> the action screws, then checking and touching-up the regulation, pedals,
and
> doing a tuning.  Usually took a little over 2 hours on a vertical and 3 or
> more on a grand, depending how badly out the regulation was.
>          But I haven't worked for a Yamaha dealer since '87.  I don't know
> if they phased out the Service Bond, or if they only pay for it if the
> customer finds out about and/or requests it.  --Dave Nereson, RPT
>
>
>