In a piano worth $100,000's is this a good practice ?

Robert Goodale rrg@nevada.edu
Tue, 12 Jun 2001 09:16:08 -0500


Richard Brekne wrote:

> Hi Terry.
> This line especially caught my attention as it seems more to me that the name
> Steinway is really being sort of forgotten. Slowly but surely. I understand they
> are selling quite a few pianos around the world..... but you get away from piano
> mekkas and the name seems to be not nearly so well recognized as it was some
> before. Perhaps this is my imagination... but perhaps not.

I really like Steinways for a lot of valid reasons.  I think they are well built and
constructed with quality materials.  Steinway puts a great deal of care into the
manufacture of their pianos and is justifiably proud of their history.  HOWEVER,
more and more I am disappointed and baffled by their philosophies and marketing
strategies.  The pianos they are building today are virtually identical to what they
made 100 years ago.  At that time Steinway was miles ahead of everyone else.  They
invested enormous resources in designing the best piano that they could and achieved
that goal in countless aspects.  Many of the problems that had plagued piano design
since the beginning they found viable solutions for.

But here we are now in 2001.  While Steinway continues to proudly build virtually
the same old piano down to the last screw, most manufactures passed their design
levels years ago.  Today pianos are designed with computer programs that can adjust
dimensions, scale design, action geometry, glue joints, finishes, sound board and
bridge placement, and anything else the engineer wants without actually physically
building the piano, and all with in seconds.  Modern piano designs feature aluminum
action rails that resist warping better than Steinway's "tubular metal action frame"
and without the problems of corrosion, loosening solder joints, and splitting core
dowels.  They have rims, beams, and braces better designed to handle tension
stresses.  They have vacuum cast plates that are more attractive with smoother with
more precise looking edges and surfaces.  They have scale designs that sound
smoother at the tenor break and have fewer false beats.  In general joints and parts
just seem fit better and tighter, with less deviation.  Tuning seem to be more
stable and actions are easier to regulate and stay regulated longer.  Dampers work
better with less ringing problems.  And modern pianos have the sostunuto rail in the
piano where it is supposed to be.  Steinway's tiny wheels look absolutely ridicules
on a stage when compared to the bolder and much more impressive wheels on other
concert pianos.  Steinway has absolutely refused to introduce poly finishes even
though 80% +/- of modern pianos have them because that is what consumers want.

Again Steinway makes a fine piano, but when compared to other options available they
are disappointing.  Steinway boasts to have the greatest concert grand in the world
yet it is also the cheapest.  With most other brands costing upward of $100,000.00
one begins to wonder about the relationships between price and quality.  I have to
wonder how many pianos Steinway would sell if their pianos cost that much.  Probably
not many when given the alternatives available.

I believe that Steinway is capable of building a better piano but there are some
significant obstacles that hold them back.  First, the factory is located in New
York City, arguably the most expensive location in the world to build pianos.
Secondly I would suspect that because of where they are located they have to cope
with higher than normal environmental restrictions which eliminates their ability to
produce poly finishes.  Thirdly, they have dug themselves into a hole.  They have
boasted "building the finest pianos in the world" for so long that changing designs
at this point would suggest otherwise.  This is something that a skilled marketing
strategy could work out but they seem afraid to take the risk.

Of course Steinway has made efforts to join the modern race but has never actually
done so on their own.  They have others build their Essex and Boston pianos for
them.  People on this list sometimes argue about their slogan "If it doesn't have a
100 billion parts (whatever the number is), then it isn't a Steinway".  What kind of
piano is it if it isn't even built by Steinway?  I want to make it perfectly clear
that I am not "bashing" Steinway.  I think they make a fine piano and their hearts
are in the right place.  But as I have told others it is my believe that Steinway is
not so much in the piano business as they are in the antique reproduction business.
My apologies if I have offended anyone at Steinway, you guys are great and I have
gotten to know several people there over the years.  I'd just like to see something
new, bolder, and modern come out of the factory.  The German factory has done so,
why can't New York?

Rob Goodale, RPT
Las Vegas, NV



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