---------------------- multipart/alternative attachment In a message dated 6/1/01 10:14:48 AM Pacific Daylight Time, dporritt@post.cis.smu.edu writes: > I have been in this work for just under 30 years. I've heard about any > question or comment possible by customers. There's one though, that > completely stumps me! > > If a piano needs a new sounding board I often here "...but it won't be a > Steinway anymore." I often come up with a lame analogy to a race driver. > He doesn't care what kind of fuel pump his car has as long as it's the > fastest it can be. Do you want your piano to be the best it can be, or do > you want to keep this old sounding board. > > Does anyone have a good, but not glib, answer for these people? I just > don't understand their thinking. > > dave > > A Steinway salesman told me once that for a Steinway to be rebuilt it has to have genuine Steinway parts, genuine Steinway strings, Steinway pinblock and genuine Steinway soundboard. Send it to Steinway to have a new board installed. Anything less is no longer a Steinway. When I do an estimate for rebuilding, I ask the client which hat should I ware? A Steinway hat, or technicians hat? Do I put genuine Steinway parts, or should I put the best parts I know to use? I prefer the later. Most customers want the piano to be the best it could be. It is not hard to explain. Dave Peake, RPT Portland Chapter Oregon City, OR www.davespianoworks.com ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/c1/c2/3f/ee/attachment.htm ---------------------- multipart/alternative attachment--
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