I am looking for some educated input. I hope you can help. My piano tuning/technician mentor as offered to sell off some of his customers when my skills have improved to a point where he feels comfortable doing so. He is getting older and is starting to think about cutting back on his work day. He has an enormous client list and has just become a part owner of a piano store. He is getting burned out and has been working with me for close to 2 years preparing me to take over abit for him. How are clients/customers sold? Is this done on a one-by-one client basis? I have expressed some concern that there is much trust and a level of confidence that he has built with his customers. He has quietly explained to me that when I am ready he will introduce me to his customers in order to make a smoother transition. I feel that this is very important for the future relationship with the customers. Any feedback will be very much appreciated. Brian doepke@fwi.com
This PTG archive page provided courtesy of Moy Piano Service, LLC