Kent wrote: <<"We would authorize 2 service calls. one to let the tension down on the strings, remove the affected bridge pins and re-inforce with a marine grade epoxy such as West systems. the second call would be to reinstall the strings and tune the piano.">> Terry, et al: I must admit that I was wrong, and say that I am very pleasantly surprised with this post. Hopefully this augers well for a more responsve attitude from S&S than has been demonstrated in the past. Thanks for making this a public post Kent. Jim Bryant (FL)
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